01 General provisions
These Terms of Use (the „Terms”) apply to the use of the Boating.hr online platform (the „Platform”), including the website and the accompanying mobile application.
The Platform is provided by the following operator (the „Operator”):
boating.hr
Company: Nora d.o.o.
Address: Obala Vladimira Nazora 18, 22211 Vodice, Hrvatska
VAT/ID: 96111109152
E-mail: [email protected]
Phone: +385 95 357 4723
By accessing the Platform, registering an account or publishing a listing, the user confirms that they have read, understood and fully accepted these Terms. If you do not agree with the Terms, please do not use the Platform.
02 Definitions
In these Terms, the following terms have the following meaning:
- Platform - the Boating.hr website and application and all related services.
- User - any natural or legal person who uses the Platform, whether registered or not.
- Owner - a user who publishes, through the Platform, a listing for the rental of a vessel that they own or are duly authorized to rent out.
- Renter - a user who searches for a vessel through the Platform and contacts an owner in order to rent it.
- Vessel - a boat, sailboat, motor yacht, catamaran, RIB or other watercraft that is the subject of a listing.
- Listing - content published by an owner to advertise the rental of a vessel, including the description, photos, prices, availability, deposit and skipper terms.
- Rental Agreement - the vessel rental (charter) agreement that users conclude directly between themselves, outside the Platform.
- Visitor - a user who browses the Platform content without registering.
03 Description of the service
Boating.hr is exclusively a classifieds service - a technical listing service for vessel rentals that allows owners to publish listings on their own, and renters to search for vessels, check availability, save favourites and communicate directly with owners through messages on the Platform.
Boating.hr is not a charter or travel agency
The Operator is not a vessel owner, charter company, travel agency or rental broker, is not a contracting party to any Rental Agreement between users, and does not charge any commission on rentals. The Operator does not take part in negotiations, contract conclusion, vessel handover and return, or in the collection of rent or deposits.
The Operator does not guarantee the accuracy, completeness or timeliness of listing content (including descriptions, photos, prices and availability of vessels), nor the technical condition, seaworthiness, insurance or documentation of any vessel, nor the outcome or safety of any rental agreed between users. All communication, verification and conclusion of Rental Agreements take place directly between users, at their own responsibility.
Information on sailing rules, harbours and nautical points shown on the Platform (e.g. the „Sailing rules” and „Marinas” pages) serves as general guidance only and does not replace official nautical charts, pilot books or applicable regulations.
The Operator reserves the right to change, restrict or discontinue individual Platform features at any time.
04 Registration and user account
Using certain features, in particular publishing listings, messaging owners and saving favourites, requires registering a user account. You can register with an e-mail and password or through a Google, Facebook or Apple account.
- The user must provide truthful, accurate and complete information upon registration and keep it up to date.
- The user must be of legal age and have legal capacity.
- The user is responsible for keeping their access credentials and password confidential.
- The user is responsible for all activity carried out through their account.
- The user must notify the Operator without delay of any unauthorized access or misuse of the account.
The Operator reserves the right to temporarily or permanently disable a user account in the event of a breach of these Terms or applicable regulations.
05 Obligations of owners and renters
By using the Platform, the owner undertakes to:
- publish only accurate, truthful and complete information about the vessel (type, year, dimensions, capacity, equipment, price, deposit, skipper terms),
- advertise only vessels that they own or are duly authorized to rent out,
- ensure that the vessel has a valid navigation permit, registry entry, mandatory insurance and all equipment required for safe navigation, and that every condition for renting it out under applicable regulations is met (including, where required, a registered nautical tourism activity),
- keep the availability calendar up to date and respond to enquiries in good time,
- not publish misleading, incomplete or deceptive information about the vessel or price.
The renter undertakes to hold all permits required to operate the chosen vessel (or to hire a skipper), to handle the vessel with due care, and to comply with sailing rules, the owner’s instructions and the terms of the agreed Rental Agreement.
Every user must respect the rights of third parties and applicable regulations and use the Platform in accordance with its purpose and in good faith. The user is solely responsible for the content they publish and for all consequences arising from it.
06 Listing rules and prohibited content
It is not permitted to publish content on the Platform that:
- is illegal, fraudulent or deceptive, including listings for vessels that do not exist or that the owner is not authorized to rent out,
- constitutes a duplicate listing of the same vessel or unsolicited (spam) content,
- contains photos that do not show the actual vessel or that the user has no right to use,
- is offensive, discriminatory, vulgar or harmful in any way,
- infringes intellectual property rights or other rights of third parties,
- contains malicious code, links to malicious sites or unauthorized advertising,
- encourages payment outside normal secure channels in a way that bears the hallmarks of fraud.
The Operator reserves the right, without prior notice, to remove or modify any listing that does not comply with these Terms and to temporarily or permanently suspend a user account. The Operator is not obliged to review content published by users in advance.
07 Paid packages and payment
Publishing a vessel rental listing may be offered through paid packages (the „Packages”). The owner pays for a Package as a fee for publishing and promoting the listing on the Platform; it is not payment of rent, a deposit or a commission on a rental.
- Package prices are displayed on the Platform before the purchase is confirmed, are stated in euros, and include VAT where applicable.
- Payment is made via the available payment methods listed during the checkout process: debit/credit card (Visa, Mastercard® and Maestro®) through the secure CorvusPay card payment system or by bank transfer.
- Card details are entered exclusively on the secure page of the authorized payment service provider; the Operator does not store your card details.
- Refunds of amounts paid by debit/credit card are made exclusively to the same card used for the payment.
- Each Package has a defined duration and scope of service shown before purchase.
- After payment, the Operator issues an invoice in accordance with the regulations of the Republic of Croatia and sends it by e-mail immediately, and no later than one business day from the date of the order.
- The transaction will appear on your account statement as BOATING.HR, or under the name stated in the order confirmation.
- The Operator answers all customer enquiries by e-mail or telephone within two business days at the latest.
The specific terms of each Package (price, duration, content) are stated alongside each Package on the Platform and form an integral part of these Terms. Rent, deposit and any additional costs (e.g. skipper, fuel, final cleaning) are agreed and paid directly between the owner and the renter, outside the Platform.
08 Consumer right of withdrawal
A user who is a consumer within the meaning of the Consumer Protection Act has the right to unilaterally withdraw from a distance contract for the purchase of a Package, without giving any reason, within 14 days of the date the contract was concluded.
Exception for digital services
If the user expressly requests that the service (e.g. publishing a listing or activating a package) begins before the withdrawal period expires and confirms that they are aware they lose the right of withdrawal once the service has been fully performed, the right of withdrawal ceases at the moment the service is fully performed.
To exercise the right of withdrawal, the user may notify the Operator by an unambiguous statement (e.g. by e-mail) using the contact details stated in these Terms. This right applies to the contract with the Operator for the purchase of a Package, not to the vessel Rental Agreement concluded between users; the cancellation and refund terms of the rental are governed by that agreement.
09 Complaints
The user may submit a written complaint about the quality of the service provided by the Operator (e.g. listing publication, operation of the Platform, payment for a Package), in accordance with consumer protection regulations.
- The complaint is submitted in writing to the Operator’s e-mail address or registered address.
- The Operator will respond to a received complaint in writing no later than within 15 days of receipt.
- The Operator keeps records of received complaints in accordance with regulations.
- Disputes about the vessel rental itself (condition of the vessel, damage, return of the deposit, cancellation) are resolved by the users directly between themselves in accordance with the Rental Agreement.
10 Intellectual property
All Platform content, including the design, texts, graphics, logos and trademarks of Boating.hr, is protected by intellectual property rights and belongs to the Operator or its licensors.
By publishing listing content (including photos of the vessel), the user grants the Operator a non-exclusive, royalty-free license to display, reproduce and distribute that content for the purpose of providing and promoting the Platform service.
The user warrants that they hold all necessary rights to the content they publish and that they do not thereby infringe the rights of third parties.
11 Limitation of liability
To the maximum extent permitted by applicable law, the Operator is not liable for:
- the content, accuracy and legality of listings published by users,
- the condition, seaworthiness, insurance and documentation of vessels, or the qualifications of skippers or crew,
- rentals, navigation and any related accidents, injuries, damage, losses or cancellations, nor for weather conditions and force majeure,
- business relationships, agreements, payments and deposit refunds between users,
- indirect, consequential or non-material damage arising from use of the Platform,
- temporary unavailability or technical disruptions in the operation of the Platform.
Boating involves risk. The renter must assess their own competence and the sailing conditions and, where appropriate, hire a skipper. Nothing in these Terms excludes or limits liability that cannot be excluded under mandatory law.
12 Protection of personal data
The Operator processes users’ personal data in accordance with the GDPR and applicable regulations.
More detailed information on the processing of personal data is available in the Privacy Policy .
13 Changes to the Terms
The Operator reserves the right to amend these Terms at any time to align with changes in business, technology or legislation.
The current version of the Terms is always published on this page. Continued use of the Platform after the changes are published is deemed acceptance of the amended Terms.
14 Governing law and dispute resolution
These Terms and the relationship between users and the Operator are governed by the law of the Republic of Croatia.
A consumer may also attempt to resolve a dispute through the European Union platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odrAny disputes that cannot be resolved amicably fall under the jurisdiction of the competent court in the Republic of Croatia.
15 Contact
For any questions regarding these Terms, you may contact the Operator:
boating.hr
Company: Nora d.o.o.
Address: Obala Vladimira Nazora 18, 22211 Vodice, Hrvatska
VAT/ID: 96111109152
E-mail: [email protected]
Phone: +385 95 357 4723
